Prairie misfit order never received/ blocked me

Has anyone else ever ordered from Prairie Misfit & never received their custom?

When I messaged her about it to ask what we should do to figure it out, she refused to give me a tracking number. Then just straight up blocked me. So I have no way to contact her. The custom took over 5 months, so I couldn’t ask my bank for a refund. It had been too long. Has anyone else experienced something like this from her? This happened a couple years ago now. But it really bothers me every once in a while because I used to love seeing her stuff & her page.